Privacy Policy

1. Introduction

9TIGER Cloud ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud infrastructure services, website, and related applications (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy and our Terms of Service.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you provide directly to us, including:

• Account Information: When you register for an account, we collect your name, email address, password, and other information necessary to create and maintain your account.
• Profile Information: Information you provide in your user profile, such as your photo, job title, company, and other biographical details.
• Payment Information: When you make a purchase, we collect payment information, billing address, and other details necessary to process your transaction. We do not store complete credit card information on our servers.
• Communications: Information you provide when you contact us for support, respond to surveys, or communicate with us in any way.
• User Content: Information and content you upload, store, or process using our Services, including databases, files, code, and other materials.

2.2 Information We Collect Automatically

When you access or use our Services, we may automatically collect certain information, including:

• Usage Information: Information about how you use our Services, including the features you access, the actions you take, and the time, frequency, and duration of your activities.
• Log Data: Information that your browser or device automatically sends whenever you use our Services, such as your IP address, browser type and version, device type, operating system, and referral URLs.
• Device Information: Information about the device you use to access our Services, including hardware model, operating system and version, unique device identifiers, and mobile network information.
• Cookies and Similar Technologies: We and our service providers use cookies, web beacons, and similar technologies to track and analyze usage, administer the Services, and gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Services;
• Process transactions and send related information, including confirmations, invoices, technical notices, updates, security alerts, and support messages;
• Respond to your comments, questions, and requests, and provide customer service;
• Communicate with you about products, services, offers, promotions, and events, and provide other news or information about us and our partners;
• Monitor and analyze trends, usage, and activities in connection with our Services;
• Detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of 9TIGER Cloud and others;
• Personalize and improve the Services, and provide content, features, or advertisements that match your interests and preferences;
• Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards;
• Carry out any other purpose described to you at the time the information was collected.

4. Information Sharing and Disclosure

We may share your information as follows or as otherwise described in this Privacy Policy:

• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• For Legal Reasons: We may disclose your information if we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request; to protect the safety, rights, or property of 9TIGER Cloud, our users, or the public; and to detect, prevent, or otherwise address fraud, security, or technical issues.
• In Connection with Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may share your information with your consent or at your direction.
• Aggregated or De-identified Information: We may share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties for research, marketing, analytics, and other purposes.

5. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information.

You are responsible for maintaining the secrecy of your unique password and account information and for controlling access to your account. We encourage you to use strong passwords and to log out of your account after each use.

6. Your Rights and Choices

6.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account or contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.

6.2 Marketing Communications

You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

6.3 Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

7. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information of a child under 13, we will take steps to delete such information from our files as soon as possible.

8. International Data Transfers

9TIGER Cloud is based in the United States, and we process and store information in the U.S. and other countries. If you are located outside the United States, we may transfer your information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction.

9. Changes to This Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the choices available to you.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

9TIGER Cloud
Email: [email protected]

11. Governing Law

This Privacy Policy and any disputes related thereto shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any legal action or proceeding relating to this Privacy Policy shall be instituted exclusively in the state or federal courts located in Texas. You and 9TIGER Cloud agree to submit to the jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding.